JLLT OneServiceCenter has been made aware of an issue that may be affecting services with Email Deliveries being delayed and/or not sending.
This is currently impacting Corrigo Enterprise, CorrigoPro and Field Service Management (FSM/IFSM).
Email deliveries affected include: Password resets, One Time Passcodes/ 2 Factor Authentication emails, Work Order/Invoice alerts and/or flag notifications, proposal approval/status notifications, and report subscription deliveries.
The proper Product and Engineering resources have been brought in and are currently investigating this issue.
A master case (00974958) has been opened for this issue to track incident volume. When contacting Support, please reference the master case # if your issue is thought to be related.
Posted Jan 16, 2026 - 10:34 CST
This incident affects: Americas Region (Corrigo Enterprise 9x, CorrigoPro, Field Service Management, Corrigo Enterprise Reporting Services).