The issue has been identified and a fix is currently being implemented. Per our Product and Engineering teams, if you or your team are affected by this issue, our recommendation is to do a clean Uninstall and Reinstall of the CorrigoPro Application, as this will ensure that any device cache is cleared. Upon Reinstall, attempt to login again and see if the issue is still persisting. If the issue persist, please submit a Support case/ticket and let us know your troubleshooting steps so we can proceed with assistance.
A master case (01057128) has been opened for this issue to track incident volume. When contacting Support, please reference the master case # if your issue is thought to be related.
Posted Oct 26, 2026 - 09:30 CDT
Investigating
JLLT OneServiceCenter has been made aware of an issue that may be affecting services with the CorrigoPro Mobile Application in the Americas Region.
Users May Experience: Issues or Errors upon login, including but not limited to: receiving error message "You do not appear to have a company", "You are no longer connected to this provider", or other generic error messages.
At this time this appears to only be affecting the Mobile application. If you are set up as a User in the Desktop, you can perform any necessary actions via that route as we look to resolve this issue.
A master case (01057128) has been opened for this issue to track incident volume. When contacting Support, please reference the master case # if your issue is thought to be related.
Posted Oct 26, 2026 - 08:10 CDT
This incident affected: Americas Region (CorrigoPro).