In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Oct 03, 2026 - 20:00 CDT
Scheduled - Corrigo operations teams will be performing maintenance 10/3/2026 from 8 PM CST to 12 AM CST. During the maintenance window users may experience brief periods of latency, or encounter errors while performing routine operations.
Oct 3, 2026 20:00 - Oct 4, 2026 00:00 CDT
Update - Our technical teams are continuing to investigate this matter. As a reminder,

Workaround(s):
#1) Existing CruLeads/CruMembers to log into the CorrigoPro Desktop if they are set up as a User
#2) Set up your Cru to receive the OTP via email address and login in using that code received to the email address.

Steps to set up email address to receive the OTP:
--- From the CorrigoPro Work Orders page, navigate to the "Our Cru" section
--- Select the Cru Record and then select "Change Email"
--- Add the email address for the Cru and click "Save"
--- Then, have the Cru use the "Send to Email" option on the mobile application to receive the OTP via that email address

Oct 02, 2026 - 15:58 CDT
Update - We are continuing to investigate this issue.
Oct 02, 2026 - 06:49 CDT
Investigating - JLLT OneServiceCenter has been made aware of an issue that may be affecting services with:

#1) Existing CruLeads/CruMembers not receiving the One-Time Passcode (OTP) when attempting to login to the Mobile Application
#2) Invitation text message not being received to newly invited Cru after inviting them in the CorrigoPro Desktop

Our Engineering teams are aware and actively working towards a resolution.

Workaround(s):
#1) Existing CruLeads/CruMembers to log into the CorrigoPro Desktop if they are set up as a User
#2) Set up your Cru to receive the OTP via email address and login in using that code received to the email address.

Steps to set up email address to receive the OTP:
--- From the CorrigoPro Work Orders page, navigate to the "Our Cru" section
--- Select the Cru Record and then select "Change Email"
--- Add the email address for the Cru and click "Save"
--- Then, have the Cru use the "Send to Email" option on the mobile application to receive the OTP via that email address

A master case (01050263) has been opened for this issue to track incident volume.
When contacting Support, please reference the master case # if your issue is thought to be related.

Oct 01, 2026 - 10:43 CDT

About This Site

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For more information on Subscribing/Unsubscribing, visit this link: https://support.jllt.com/s/article/Subscribing-Unsubscribing-to-the-Corrigo-Status-Page

Americas Region Under Maintenance
Corrigo Enterprise 9x Under Maintenance
CorrigoPro Under Maintenance
Enterprise Integrations - Legacy Under Maintenance
Field Service Management Under Maintenance
Corrigo Enterprise Reporting Services Under Maintenance
Business Intelligence Under Maintenance
Enterprise Integrations - CorrigoSync Under Maintenance
Asia Pacific Region Operational
Corrigo Enterprise Operational
CorrigoPro Operational
Enterprise Integrations - Legacy Operational
Corrigo Enterprise Reporting Services Operational
Enterprise Integrations - CorrigoSync Operational
Europe, the Middle East & Africa Region Operational
Corrigo Enterprise Operational
CorrigoPro Operational
Enterprise Integrations - Legacy Operational
Corrigo Enterprise Reporting Services Operational
Enterprise Integrations - CorrigoSync Operational
Global Service Center Operational
Premium Backup Service Operational
Incident Response Plan Testing Operational
OneServiceCenter Support Self-Help & MyPortal Sites Operational
Snowflake Monitoring Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.

Scheduled Maintenance

Scheduled Maintenance for Production Sync Integrations 10/15 Oct 14, 2026 22:00 - Oct 15, 2026 01:00 CDT

Update - We will be undergoing scheduled maintenance during this time.
Sep 30, 2026 - 11:19 CDT
Scheduled - Corrigo Integrators and Administrators:

Corrigo Sync Pull handler (IFS Integration) and Push handler will be released on 2026-10-14, 10:00pm to 2026-10-15, 1:00am, 3 hours, CDT]

Estimated Duration of Maintenance: 3 hours

During the maintenance window, integrated components may be impacted.

If you have specific questions about this event, please contact OneServiceCenter at support.jllt@jll.com and a member of the Support Team will contact you with further instructions.

Maintenance completion will be communicated through the status page
Americas Region - Enterprise Integrations - CorrigoSync
Asia Pacific Region - Enterprise Integrations - CorrigoSync
Europe, the Middle East & Africa Region - Enterprise Integrations - CorrigoSync

Sep 30, 2026 - 10:19 CDT

Oct 3, 2026

Completed - The scheduled maintenance has been completed.
Oct 3, 18:00 CDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Oct 3, 14:00 CDT
Scheduled - Corrigo operations teams will be performing maintenance 10/3/2026 from 2 PM CST to 6 PM CST. During the maintenance window users may experience brief periods of latency, or encounter errors while performing routine operations.
Oct 2, 18:24 CDT
Completed - The scheduled maintenance has been completed.
Oct 3, 15:00 CDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Oct 3, 11:00 CDT
Scheduled - Corrigo operations teams will be performing maintenance 10/3/2026 from 11 AM CST to 3 PM CST. During the maintenance window users may experience brief periods of latency, or encounter errors while performing routine operations.
Oct 2, 18:23 CDT

Oct 2, 2026

Unresolved incident: JLLT OneServiceCenter has been alerted to potential service issues with CorrigoPro Mobile App Login and Cru Invitation Functionality.

Oct 1, 2026

Resolved - This incident has been resolved.
Oct 1, 10:00 CDT
Investigating - JLLT OneServiceCenter has been made aware of an issue that may be affecting services with inviting CruLeads/CruMembers in the CorrigoPro Desktop. The Invitation text message is not being send out to newly invited Cru. Additionally, when existing CruLeads/CruMembers are attempting to login to the Mobile Application, the One-Time Passcode (OTP) is not received. At this time this appears to only affect the AM Region.

A possible workaround for existing CruLeads/CruMembers is to log into the Desktop if you are set up as a User.

Our Engineering teams are aware and working towards a resolution.

A master case (01050263) has been opened for this issue to track incident volume.
When contacting Support, please reference the master case # if your issue is thought to be related.

Sep 30, 08:46 CDT
Resolved - This incident has been resolved.
Oct 1, 08:27 CDT
Monitoring - A fix has been implemented and we are monitoring the results.
Sep 30, 13:00 CDT
Investigating - JLLT OneServiceCenter has been made aware of an issue that may be affecting services with Enterprise Back Office in the AM region.

Users May Experience a 502 Error and not be able to access Back Office at this time.

A master case 01050374 has been opened for this issue to track incident volume.
When contacting Support, please reference the master case # if your issue is thought to be related.

Sep 30, 11:59 CDT

Sep 30, 2026

Resolved - The incident impacting availability of the Corrigo Snowflake share has been resolved. Refreshed data is now available. Thank you for your patience.
Sep 30, 08:38 CDT
Investigating - JLLT OneServiceCenter has been made aware of a delay impacting availability of Corrigo Snowflake share during normal Operating Window.
Snowflake integrators should rely on their latest copy until Corrigo share is available.

This incident will be updated once resolved.

Sep 29, 13:51 CDT
Completed - The scheduled maintenance has been completed.
Sep 30, 04:55 CDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Sep 30, 03:30 CDT
Scheduled - Corrigo Integrators and Administrators:

Corrigo Sync Pull handler (IFS Integration) and Push handler will be released on 2026-09-30, 3:30am to 5:30am, 2 hours, CDT]

Estimated Duration of Maintenance: 2 hours

During the maintenance window, integrated components may be impacted.

If you have specific questions about this event, please contact OneServiceCenter at support.jllt@jll.com and a member of the Support Team will contact you with further instructions.

Maintenance completion will be communicated through the status page

Sep 29, 06:13 CDT

Sep 29, 2026

Sep 28, 2026

Resolved - This incident has been resolved.
Sep 28, 20:10 CDT
Monitoring - A fix has been implemented and we are monitoring the results.
Sep 28, 05:54 CDT
Investigating - JLLT OneServiceCenter has been made aware of an issue that may be affecting services with CorrigoPro invoices showing blank in the APAC Region.

Users May Experience: No invoice items available/no invoice details showing on the CorrigoPro invoice for their work order/cru chat

A master case (01049119) has been opened for this issue to track incident volume.
When contacting Support, please reference the master case # if your issue is thought to be related.

Sep 27, 19:02 CDT

Sep 27, 2026

Completed - The scheduled maintenance has been completed.
Sep 27, 00:00 CDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Sep 26, 20:00 CDT
Scheduled - Corrigo operations teams will be performing maintenance 9/26/2026 from 8 PM CST to 12 AM CST. During the maintenance window users may experience brief periods of latency, or encounter errors while performing routine operations.
Sep 26, 09:36 CDT

Sep 26, 2026

Completed - The scheduled maintenance has been completed.
Sep 26, 18:00 CDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Sep 26, 14:00 CDT
Scheduled - Corrigo operations teams will be performing maintenance 9/26/2026 from 2 PM CST to 6 PM CST. During the maintenance window users may experience brief periods of latency, or encounter errors while performing routine operations.
Sep 26, 09:36 CDT
Completed - The scheduled maintenance has been completed.
Sep 26, 15:00 CDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Sep 26, 11:00 CDT
Scheduled - Corrigo operations teams will be performing maintenance 9/26/2026 from 11 AM CST to 3 PM CST. During the maintenance window users may experience brief periods of latency, or encounter errors while performing routine operations.
Sep 26, 09:35 CDT

Sep 25, 2026

No incidents reported.

Sep 24, 2026

No incidents reported.

Sep 23, 2026

No incidents reported.

Sep 22, 2026

No incidents reported.

Sep 21, 2026

No incidents reported.

Sep 20, 2026

Completed - The scheduled maintenance has been completed.
Sep 20, 00:00 CDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Sep 19, 20:00 CDT
Scheduled - Corrigo operations teams will be performing maintenance 9/19/2026 from 8 PM CST to 12 AM CST. During the maintenance window users may experience brief periods of latency, or encounter errors while performing routine operations.
Sep 19, 09:49 CDT

Sep 19, 2026

Completed - The scheduled maintenance has been completed.
Sep 19, 18:00 CDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Sep 19, 14:00 CDT
Scheduled - Corrigo operations teams will be performing maintenance 9/19/2026 from 2 PM CST to 6 PM CST. During the maintenance window users may experience brief periods of latency, or encounter errors while performing routine operations.
Sep 19, 09:48 CDT
Completed - The scheduled maintenance has been completed.
Sep 19, 15:00 CDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Sep 19, 11:00 CDT
Scheduled - Corrigo operations teams will be performing maintenance 9/19/2026 from 11 AM CST to 3 PM CST. During the maintenance window users may experience brief periods of latency, or encounter errors while performing routine operations.
Sep 19, 09:47 CDT
Completed - The scheduled maintenance has been completed.
Sep 19, 12:00 CDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Sep 19, 08:00 CDT
Update - We will be undergoing scheduled maintenance during this time.
Sep 11, 11:29 CDT
Scheduled - Corrigo Integrators and Administrators:

Production Integrated File System (IFS Integration) Servers and Corrigo Sync integrations azure components will be updated on Saturday, September 19, 2026, 8:00 PM – 12:00 AM CT.

Estimated Duration of Maintenance: 4 hours.

During the maintenance window, integrated components may be impacted.

If you have specific questions about this event, please contact OneServiceCenter at support.jllt@jll.com and a member of the Support Team will contact you with further instructions.

Maintenance completion will be communicated through the status page.

Sep 4, 08:22 CDT