Update - The team is monitoring an email delivery issue that appears to be mostly resolved. If you are noticing this to still be an issue, please contact our OneServiceCenter Support team, by calling 877-701-8326 or emailing support.jllt@jll.com.
Be ready to provide these specific details:
The affected User/Contact's email address: What specific email or alert they were expecting to receive: Which work order or object the email alert relates to: When the email/alert was supposed to arrive (date, time, and time zone): When it actually arrived (if it did arrive at all): The company name:
You can also contact Microsoft directly to report email delivery delays affecting your domain.
A master case (00974958) has been opened for this issue to track incident volume. When contacting Support, please reference the master case # if your issue is thought to be related.
Feb 02, 2026 - 09:52 CST
Monitoring - A fix has been implemented and we are monitoring the results.
Jan 26, 2026 - 09:32 CST
Update - We are continuing to investigate this issue.
Jan 16, 2026 - 13:45 CST
Investigating - JLLT OneServiceCenter has been made aware of an issue that may be affecting services with Email Deliveries being delayed and/or not sending.
This is currently impacting Corrigo Enterprise, CorrigoPro and Field Service Management (FSM/IFSM).
Email deliveries affected include: Password resets, One Time Passcodes/ 2 Factor Authentication emails, Work Order/Invoice alerts and/or flag notifications, proposal approval/status notifications, and report subscription deliveries.
The proper Product and Engineering resources have been brought in and are currently investigating this issue.
A master case (00974958) has been opened for this issue to track incident volume. When contacting Support, please reference the master case # if your issue is thought to be related.
Jan 16, 2026 - 10:34 CST
Email and text notifications for Incidents are now available. Press the Subscribe button above to be proactively informed about any incidents affecting the availability of our services.
Resolved -
This incident has been resolved.
Feb 2, 09:53 CST
Update -
We are continuing to monitor for any further issues.
Jan 29, 09:32 CST
Monitoring -
A fix has been implemented and we are monitoring the results.
Jan 28, 15:40 CST
Update -
JLLT OneServiceCenter has been informed that other Corrigo products are impacting by this incident. Intuit Field Service Management (FSM), as well as Corrigo Enterprise are both impacted.
Users may experience degraded performance, slowness, unexpected errors messages when navigating or logging in.
Jan 28, 13:18 CST
Investigating -
JLLT OneServiceCenter has been made aware of an issue that may be affecting services with CorrigoPro being inaccessible in the Americas (AM) Region. This appears to be affecting the Desktop and Mobile versions.
Users May Experience getting "An error occurred while processing your request", slowness/latency in the product, and/or other generic page errors.
A master case (00978942) has been opened for this issue to track incident volume. When contacting Support, please reference the master case # if your issue is thought to be related.
Jan 28, 11:08 CST
Completed -
The scheduled maintenance has been completed.
Feb 1, 00:00 CST
In progress -
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jan 31, 20:00 CST
Scheduled -
Corrigo operations teams will be performing maintenance 1/31/2026 from 8 PM CST to 12 AM CST. During the maintenance window users may experience brief periods of latency, or encounter errors while performing routine operations.
Jan 31, 11:13 CST
Completed -
The scheduled maintenance has been completed.
Jan 31, 18:00 CST
In progress -
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jan 31, 14:00 CST
Scheduled -
Corrigo operations teams will be performing maintenance 1/31/2026 from 2 PM CST to 6 PM CST. During the maintenance window users may experience brief periods of latency, or encounter errors while performing routine operations.
Jan 31, 11:12 CST
Completed -
The scheduled maintenance has been completed.
Jan 31, 16:00 CST
In progress -
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jan 31, 12:00 CST
Scheduled -
Corrigo operations teams will be performing maintenance 1/31/2026 from 12 PM CST to 4 PM CST. During the maintenance window users may experience brief periods of latency, or encounter errors while performing routine operations.
Jan 31, 11:09 CST
Resolved -
This incident has been resolved.
Jan 29, 09:31 CST
Monitoring -
A fix has been implemented and we are monitoring the results.
Jan 28, 09:09 CST
Investigating -
JLLT OneServiceCenter has been made aware of an issue that may be affecting services with the Corrigo Enterprise Back Office Mobile Application (Tech App). Users may experience the application crashing or becoming unavailable when attempting to add Time/Labor to a Work Order. This is currently only affecting the Americas (AM) Region, and seems to be isolated to iOS.
The current workaround is to attempt to perform these actions in the Back Office Desktop version.
A master case (00978617) has been opened for this issue to track incident volume. When contacting Support, please reference the master case # if your issue is thought to be related.
Jan 28, 08:10 CST
Completed -
The scheduled maintenance has been completed.
Jan 25, 02:00 CST
In progress -
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jan 24, 22:00 CST
Scheduled -
Corrigo Integrators and Administrators:
Production Integrated File System (IFS Integration) Servers will be updated on Jan 24th 2026 at 8:00 PM PST
Estimated Duration of Maintenance: 4 hours
During the maintenance window, integrated components, as well as FTPS.corrigo.com and SFTP.corrigo.com may be impacted.
If you have specific questions about this event, please contact OneServiceCenter at support.jllt@jll.com and a member of the Support Team will contact you with further instructions.
Maintenance completion will be communicated through the status page
Jan 14, 16:19 CST
Completed -
The scheduled maintenance has been completed.
Jan 25, 00:00 CST
In progress -
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jan 24, 20:00 CST
Scheduled -
Corrigo operations teams will be performing maintenance 1/24/2026 from 8 PM CST to 12 AM CST. During the maintenance window users may experience brief periods of latency, or encounter errors while performing routine operations.
Jan 24, 11:06 CST
Completed -
The scheduled maintenance has been completed.
Jan 24, 18:00 CST
In progress -
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jan 24, 14:00 CST
Scheduled -
Corrigo operations teams will be performing maintenance 1/24/2026 from 2 PM CST to 6 PM CST. During the maintenance window users may experience brief periods of latency, or encounter errors while performing routine operations.
Jan 24, 11:08 CST
Completed -
The scheduled maintenance has been completed.
Jan 24, 16:00 CST
In progress -
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jan 24, 12:00 CST
Scheduled -
Corrigo operations teams will be performing maintenance 1/24/2026 from 12 PM CST to 4 PM CST. During the maintenance window users may experience brief periods of latency, or encounter errors while performing routine operations.
Jan 24, 11:07 CST