Planned Maintenance Notification
Scheduled Date: Saturday, June 6, 2026
Maintenance Window: 8:00 PM – 12:00 AM (Central Time)
Overview:
We will be performing planned infrastructure maintenance within our Americas region to improve platform stability and long-term reliability. This work involves core network updates that may temporarily impact service connectivity.
Expected Impact:
During the maintenance window, customers may experience intermittent service disruption or temporary unavailability across the platform, including:
-Web and mobile application access
-Work order processing and cross-region workflows
-API and integration services
-Background jobs and scheduled processes
The most significant impact is expected during a 30–60 minute period when connectivity is temporarily interrupted. During this time, users may encounter:
-Login failures or inability to access the application
-Errors when submitting or updating work orders
-Delays in integrations or notifications
-Timeouts or failed requests
Duration
-Total maintenance window: Up to 4 hours
-Expected service disruption: Approximately 30–60 minutes
What to Expect
-Services may become temporarily unavailable or return errors during the disruption window
-Any in-progress transactions may need to be retried after service is restored
-Normal operations will resume progressively following the maintenance
Mitigation Measures
To minimize impact, services will be gracefully paused prior to the maintenance and restored in phases afterward. Monitoring and validation checks will be performed to confirm system stability before declaring completion.
Post-Maintenance
After maintenance concludes, all services will be validated to ensure full functionality. Customers may experience brief delays as systems fully stabilize.
We appreciate your understanding as we complete this important update to improve platform performance and reliability.
Posted on
May 11, 2026 - 14:35 CDT