In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Mar 07, 2026 - 14:00 CST
Scheduled - Corrigo operations teams will be performing maintenance 3/7/2026 from 2 PM CST to 6 PM CST. During the maintenance window users may experience brief periods of latency, or encounter errors while performing routine operations.
Mar 7, 202614:00-18:00 CST
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Corrigo operations teams will be performing maintenance 3/7/2026 from 8 PM CST to 12 AM CST. During the maintenance window users may experience brief periods of latency, or encounter errors while performing routine operations. Posted on
Mar 07, 2026 - 10:29 CST
Completed -
The scheduled maintenance has been completed.
Mar 7, 15:00 CST
In progress -
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Mar 7, 11:00 CST
Scheduled -
Corrigo operations teams will be performing maintenance 3/7/2026 from 11 AM CST to 3 PM CST. During the maintenance window users may experience brief periods of latency, or encounter errors while performing routine operations.
Mar 7, 10:27 CST
Resolved -
All support phone numbers are now functioning as expected. This incident has been resolved.
Mar 6, 15:03 CST
Identified -
The issue has been identified and restoration efforts are in progress. Estimated to be restored tomorrow, March 6th.
Mar 5, 17:22 CST
Update -
OneServiceCenter's third party phone provider is actively investigating this issue. We will provide updates as we have them.
Mar 5, 07:26 CST
Investigating -
JLLT OneServiceCenter is aware of an issue with the following international phone numbers not working. Users may experience automatic hang ups or messages that the number is not in service. We are opening a case with our phone provider to remediate this as soon as possible.
Europe: 08-082349192 Australia: 1-800-875264 Hong Kong: 1-800-961847 Singapore: 1-800-1206973
International users may use other points of contact such as Live Chat (support.jllt.com) or email (support.jllt@jll.com). Support Agents may dial to international numbers if a phone call is needed.
Mar 4, 09:04 CST
Resolved -
This incident has been resolved.
Mar 3, 09:23 CST
Monitoring -
A fix has been implemented and we are monitoring the results.
Mar 2, 23:24 CST
Investigating -
JLLT OneServiceCenter has been made aware of an issue that may be affecting services with CorrigoPro and FSM being inaccessible in the Americas (AM) Region. This appears to be affecting the Desktop and Mobile versions.
Users May Experience getting "An error occurred while processing your request", slowness/latency in the product, and/or other generic page errors.
A master case (00990879) has been opened for this issue to track incident volume. When contacting Support, please reference the master case # if your issue is thought to be related.
Mar 2, 22:49 CST
Completed -
The scheduled maintenance has been completed.
Mar 1, 00:00 CST
In progress -
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Feb 28, 20:00 CST
Scheduled -
Corrigo operations teams will be performing maintenance 2/28/2026 from 8 PM CST to 12 AM CST. During the maintenance window users may experience brief periods of latency, or encounter errors while performing routine operations.
Feb 28, 10:46 CST
Completed -
The scheduled maintenance has been completed.
Feb 28, 16:00 CST
In progress -
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Feb 28, 12:00 CST
Scheduled -
Corrigo operations teams will be performing maintenance 2/28/2026 from 2 PM CST to 6 PM CST. During the maintenance window users may experience brief periods of latency, or encounter errors while performing routine operations.
Feb 28, 10:45 CST
Completed -
The scheduled maintenance has been completed.
Feb 28, 15:00 CST
In progress -
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Feb 28, 11:00 CST
Scheduled -
Corrigo operations teams will be performing maintenance 2/28/2026 from 11 AM CST to 3 PM CST. During the maintenance window users may experience brief periods of latency, or encounter errors while performing routine operations.
Feb 28, 10:44 CST
Resolved -
This incident has been resolved.
Feb 26, 08:51 CST
Monitoring -
JLLT OneServiceCenter has been made aware of an issue that may be affecting services with Corrigo Enterprise Invoice uploads from BTAP to E1 (Integration). At this time we believe the matter to be resolved, but are still monitoring the issue and will keep this Status.com thread updated with the latest as we have it.
A master case (00989462) has been opened for this issue to track incident volume. When contacting Support, please reference the master case # if your issue is thought to be related.
Feb 25, 14:11 CST
Resolved -
This incident has been resolved.
Feb 25, 13:17 CST
Update -
The team is monitoring an email delivery issue that appears to be mostly resolved. If you are noticing this to still be an issue, please contact our OneServiceCenter Support team, by calling 877-701-8326 or emailing support.jllt@jll.com.
Be ready to provide these specific details:
The affected User/Contact's email address: What specific email or alert they were expecting to receive: Which work order or object the email alert relates to: When the email/alert was supposed to arrive (date, time, and time zone): When it actually arrived (if it did arrive at all): The company name:
You can also contact Microsoft directly to report email delivery delays affecting your domain.
A master case (00974958) has been opened for this issue to track incident volume. When contacting Support, please reference the master case # if your issue is thought to be related.
Feb 2, 09:52 CST
Monitoring -
A fix has been implemented and we are monitoring the results.
Jan 26, 09:32 CST
Update -
We are continuing to investigate this issue.
Jan 16, 13:45 CST
Investigating -
JLLT OneServiceCenter has been made aware of an issue that may be affecting services with Email Deliveries being delayed and/or not sending.
This is currently impacting Corrigo Enterprise, CorrigoPro and Field Service Management (FSM/IFSM).
Email deliveries affected include: Password resets, One Time Passcodes/ 2 Factor Authentication emails, Work Order/Invoice alerts and/or flag notifications, proposal approval/status notifications, and report subscription deliveries.
The proper Product and Engineering resources have been brought in and are currently investigating this issue.
A master case (00974958) has been opened for this issue to track incident volume. When contacting Support, please reference the master case # if your issue is thought to be related.
Jan 16, 10:34 CST
Completed -
The scheduled maintenance has been completed.
Feb 22, 02:00 CST
In progress -
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Feb 21, 22:00 CST
Scheduled -
Corrigo Integrators and Administrators:
Production Integrated File System (IFS Integration) Servers will be updated on Feb. 21st at 8:00 PM PT/10:00 PM CT
Estimated Duration of Maintenance: 4 hours
During the maintenance window, integrated components, as well as FTPS.corrigo.com and SFTP.corrigo.com may be impacted.
If you have specific questions about this event, please contact OneServiceCenter at support.jllt@jll.com and a member of the Support Team will contact you with further instructions.
Maintenance completion will be communicated through the status page
Feb 10, 09:12 CST
Completed -
The scheduled maintenance has been completed.
Feb 22, 00:00 CST
In progress -
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Feb 21, 20:00 CST
Scheduled -
Corrigo operations teams will be performing maintenance 2/21/2026 from 8 PM CST to 12 AM CST. During the maintenance window users may experience brief periods of latency, or encounter errors while performing routine operations.
Feb 21, 10:19 CST
Completed -
The scheduled maintenance has been completed.
Feb 21, 18:00 CST
In progress -
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Feb 21, 14:00 CST
Scheduled -
Corrigo operations teams will be performing maintenance 2/21/2026 from 2 PM CST to 6 PM CST. During the maintenance window users may experience brief periods of latency, or encounter errors while performing routine operations.
Feb 21, 10:17 CST
Completed -
The scheduled maintenance has been completed.
Feb 21, 15:00 CST
In progress -
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Feb 21, 11:00 CST
Scheduled -
Corrigo operations teams will be performing maintenance 2/21/2026 from 11 AM CST to 3 PM CST. During the maintenance window users may experience brief periods of latency, or encounter errors while performing routine operations.
Feb 21, 10:16 CST